Category Archives: loyalty

Most popular posts of 2011

This month BrandSTOKE is three-years-old. At the upper end of the toddler years, it enjoys improved motor and language skills. Though still developing emotionally, BrandSTOKE is growing more confident while exploring its environment. Thank you for continuing to subscribe, read … Continue reading

Posted in advertising, art direction & design, authenticity, brand essence, budgeting, copywriting, health care, identity, loyalty, packaging, promotion, public relations, research, retail, roi, simplicity, social media, standards, strategy | Comments Off

Repost: Why intangibles are the more sustainable competitive advantages

I’m taking a short break from BrandSTOKE. In the meantime, here’s a reprint of a popular post: Once upon a time it was possible to differentiate a product or service by having a tangible advantage. “Tangible” means it can be … Continue reading

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Repost: Patagonia, they also sell clothes

I’m taking a short break from BrandSTOKE. In the meantime, here’s a reprint of a popular post: There are brands and then there are affinity brands. The difference? Community. You don’t just experience an affinity brand. Your identity is enmeshed … Continue reading

Posted in brand essence, budgeting, cause marketing, loyalty, mass media, promotion, retail, social media | Comments Off

Repost: Do artisan brands lose their fans when sold to conglomerates?

I’m taking a short break from BrandSTOKE. In the meantime, here’s a reprint of a popular post: Burt’s Beeswas started in Dexter, Maine, in 1984 by Burt Shavitz, a beekeeper, and Roxanne Quimby. Their lip balm and other natural products … Continue reading

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Repost: What every non-marketer should know about branding

I’m taking a short break from BrandSTOKE. In the meantime, here’s a reprint of a popular post: The words “brand” and “branding” are thrown around in casual conversation so frequently now that I’m still surprised to find not every business … Continue reading

Posted in brand essence, loyalty, roi, standards, strategy | Comments Off

Lowe’s blows stuff up

Do you remember those papers you threw away when you bought the new grill? The assembly manual, the instructions, the warranty info? And the exploded view? Lowe’s has turned all of those exploded views into a new TV spot (below) … Continue reading

Posted in advertising, loyalty, retail | Comments Off