Category Archives: client-agency relationships

Selling buzzwords, not brands

A recent article in AdWeek addresses a point I made in earlier posts: Brand essence by every other name Like diagrams? Then branding is for you! That is, marketing consultants are disserving their clients by creating a bewildering profusion of … Continue reading

Posted in book reviews, brand essence, client-agency relationships, simplicity | Comments Off

Best posts of 2009

This month BrandSTOKE is one year old. I’m honored that you take the time to read and comment. My goal for 2010 is to engage more conversation. If you have any suggestions for topics or improving the blog, please let … Continue reading

Posted in art direction & design, brand essence, budgeting, client-agency relationships, copywriting, identity, loyalty, new business, roi, standards, strategy | 2 Comments

Brand essence by every other name

In an effort to brand themselves, marketing consultants have done a disservice to their clients by creating a multitude of words and phrases that describe essentially the same thing — brand essence. At least, that’s what I call it. You … Continue reading

Posted in brand essence, client-agency relationships | 3 Comments

Integration vs. specialization: Who wants the hot seat?

How do you decide between working with a full-service, integrated marketing firm or an array of specialists? (See recent post on the meaning of the terms full-service, integrated, channel-neutral and hybrid.) Consider the difference between a department store, such as … Continue reading

Posted in budgeting, client-agency relationships, management, strategy | Comments Off

Is channel-neutral the new integrated?

Marketing firms used to refer to themselves as “full-service.” Then they were “integrated.” Now they are “hybrid” and “channel-neutral.” And once again “integrated.” What’s the difference? Full-service means all of the services one might expect a marketing firm to offer … Continue reading

Posted in advertising, client-agency relationships, interactive marketing, management, public relations, search engine marketing, social media | 1 Comment

Why rfps often result in the worst hires

I know several marketing professionals who love to pursue new business. They enjoy the prospecting, the networking, the strategizing, the problem-solving, the pitching. Yet I know absolutely no one who likes responding to RFPs (requests for proposal). I don’t even … Continue reading

Posted in client-agency relationships, new business | 4 Comments