Category Archives: client-agency relationships

When to hire vs. when to outsource

Whether the economy is in high gear or at a standstill, the debate on whether to hire or outsource is eternal. How do you decide when to add marketing staff and when to farm the work out? It seems to hinge upon four key factors: 1. Who has the expertise? Up to a point, many people believe they can do an adequate job of marketing their own organizations. (The number of business owners appearing in their own TV advertising is proof!) From designing your own business cards to hiring full-time web developers, do it internally and you “own” it. Eventually, … Continue reading

Posted in budgeting, client-agency relationships | 7 Comments

10 new business red flags

Dear Prospective Clients, We would really love to do highly effective work for you that achieves results, makes you and your organization lots of money, and advances your career. Sometimes, however, the way you approach an agency review makes it hard. From experience, we’ve learned that how you handle the review often foreshadows the way you conduct your half of the relationship. Here are ten “red flags” we notice during the review process that tend to give us pause, along with our recommendations on how to get the best from your review: 1. Comparing apples to oranges to pomegranates. Reviewing … Continue reading

Posted in budgeting, client-agency relationships, new business, research | 5 Comments