Monthly Archives: June 2009

Speak less. Say more.

In previous posts (“Less’ isn’t just more — it’s omnipotent” and “Why strong design is always on Target“), I have discussed the effectiveness of focus and brevity in marketing messages. Expressing an idea simply and succinctly makes it seem more … Continue reading

Posted in advertising, copywriting, loyalty, promotion, simplicity, strategy | 1 Comment

Twitter, Iran and the First Amendment

Is history retweeting itself? Before social media there were mechanical printing presses. In the 1700s, American colonists relied on presses to disseminate information. When malcontents and revolutionary firebrands such as Ben Franklin published criticism of the British government for all … Continue reading

Posted in cause marketing, social media | 1 Comment

Contrived findings from windowless rooms

Imagine the call: “Hello, this is Margo from Insightful Research. Assuming you are in our target demographic of 35-54-year-old employed female users of financial investment services, would you be available to join a group of complete strangers in a mirrored … Continue reading

Posted in authenticity, research | Comments Off

Why corporate brands will outperform the Twitter elite

Mitch Joel‘s recent post, “The Dirty Little Secret Of The Twitter Elite,” and the accompanying comments got me thinking about how shabbily most followers are treated by social media celebrities. And how corporate brands will have to perform to a … Continue reading

Posted in authenticity, social media | 3 Comments

Integration vs. specialization: Who wants the hot seat?

How do you decide between working with a full-service, integrated marketing firm or an array of specialists? (See recent post on the meaning of the terms full-service, integrated, channel-neutral and hybrid.) Consider the difference between a department store, such as … Continue reading

Posted in budgeting, client-agency relationships, management, strategy | Comments Off

Is channel-neutral the new integrated?

Marketing firms used to refer to themselves as “full-service.” Then they were “integrated.” Now they are “hybrid” and “channel-neutral.” And once again “integrated.” What’s the difference? Full-service means all of the services one might expect a marketing firm to offer … Continue reading

Posted in advertising, client-agency relationships, interactive marketing, management, public relations, search engine marketing, social media | 1 Comment